Email etiquette - write how you would like to talk to a human

FYI.

Best Regards, YGH

Have you ever considered the way you communicate via email determines
- the (emotional) reaction of the receiver - whether positive, shocked, or disturbed
- the level of working relationship you will establish with the receiver - warm, cold, commanding

A few things to consider before you type that email
- you represent your company when you write
- observe the tone of voice used of your employer (this usually determines the corporate culture)
- attempt to keep it more casual than overly formal (but pls, not xoxo, ttyl..)
- write how you would converse to a person (hello, how do you do... )
- keep it brief, and well structured
- if the email is important, follow up with a call
- make sure you have answered all queries even if you do not have the answers to, just say you do not know, do not leave the reader guessing if you overlooked or you are ignoring him/her
- NEVER SHOUT
- whatever you are planning to type down, it has the potential to get circulated to any person in the world.

Hey George,

I browsed upon an article stating that writing effective emails matters in our career. Found it enlightening. Thought you would be interested in it too.

Here's the link: yghexec.blogspot.com

We can discuss it over coffee if you like, cheers, Joe

FYA.

Best Regards,
YGH